- A 48 hour notice is required for a full refund. If inside of the 48 hour window, you can receive a 50% refund or reschedule for a different date.
- You will receive a full refund if weather conditions prevent us from installing the Yard Cards. (Texas Elegance Yard Cards’ discretion)
(Example: hail, lightning/thunder, Texas snow)
- No refunds will be given if the wrong address is given.
- No refunds will be given if the homeowner or business requests us to remove the Yard Cards.
- If we are unable to access a gated community or home, there will be no refund.
- If we go for a second attempt to deliver a fee of $55 will be charged before install.
- If we cannot install because the yard is dry and yard stakes CANNOT go in, there will be no refund. Please water ahead of time. Stakes need 6 inches to go in.
- If we can’t access the property due to an animal there will be no refund.
- No refunds will be given for circumstances that prevent us from setting up the display that are out of our control.